Privacy policy

The short version

• Your files stay on your Mac. DragDock sends a file somewhere only when you drop it on an action that uploads or shares it, and only to the service you chose.
• DragDock has no account system and does not know who you are.
• It sends a small amount of anonymous usage data to help us fix problems and decide what to build. You can turn it off.

Who is responsible

DragDock is published by ROCK INTERNATIONAL SPC. For questions about this policy, write to [email protected].

Anonymous usage statistics

DragDock uses Aptabase (EU region), a privacy-friendly analytics service that uses no cookies and stores no user identifier. It is on by default and can be switched off in Preferences → General → Privacy.

What is sent:

• When the app opens: app version, macOS version, Mac model and chip, memory, number of grids, actions, favourites and folder rules, your plan (free, trial or subscribed), the number of days since install, and which cloud services you have connected.
• When Pro blocks something: which action or limit it was.
• When an action fails: the action type and a broad category such as “network” or “permission”. Never the error text, because it can contain file names.
• Weekly: total and failed runs, and your five most used action types with counts.
• Aptabase also records the country, derived from the IP address, which is not stored.

What is never sent: file names or paths, file contents, URLs, text you drop, account names, keys, tokens or serial numbers.

Services you connect

When you use an upload, sharing or AI action, the files or text you drop are sent to that service under its own terms. Examples: Dropbox, Google Drive, OneDrive, Amazon S3, Imgur, GitHub Gist, and the AI provider you pick. Quick Upload sends the file to a temporary public link host. Use of Apple's on-device model, Ollama or LM Studio keeps AI data on your Mac or network.

Before AI actions send anything to a cloud provider, DragDock asks for your consent and shows what is sent. You can reset that consent in Preferences → AI.

What stays on your Mac

Grids, Drop Bar content, Activity history and settings are stored in your user Library. Secrets such as API keys and tokens are stored in the macOS Keychain. OCR, background removal and image labelling run on your Mac with Apple's Vision framework.

Mac App Store

Purchases and subscriptions are processed by Apple. DragDock receives only the entitlement state. Apple's privacy policy applies to the purchase itself.

Children

DragDock is a general productivity tool and is not directed at children.

Changes

If this policy changes, we will update the date above. Questions? Write to [email protected] or see Support.